Web3 de fev. de 2024 · Resolution steps. Open Admin Center and verify if the ticket sync is enabled. Check if the (Salesforce Integration) Sync tickets to Salesforce trigger is active. If ticket sync is enabled and the trigger is active, you should see an entry within the event view after creating or updating a ticket: If you see the entry, turn on the Salesforce logs. Web23 de ago. de 2024 · Ray Satiro. August 23, 2024. I have a suggestion for zendesk and I want to open a ticket to submit the suggestion but I can't find anywhere on this site where I can submit a ticket to do so. I tried live chat which was no help and said over and over "If there's anything else I can find for you, just type another question."
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Web3 de nov. de 2024 · However, you can log in to Salesforce Help to open or update Support Cases at any time. Create a New Case: When you call Support, please let us know which Salesforce cloud or product we can assist you with by saying or selecting options like … WebOnline guidance, support, and training in Trailhead. Online support available 12 hours a day, 5 days a week. 2-day case response. Premier. Access to standard support options as well as accelerators, developer support, and interactive webinars. Online, chat, and phone support available 24 hours a day, 7 days a week. 1-hour critical case response. phoenix life sm with profits
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Web11 de abr. de 2024 · Click the Data sync side tab. In Ticket sync, click Configure. Select the Enable ticket sync checkbox, and configure the settings for sending Zendesk tickets to Salesforce cases. In Record type, enter the Record type ID created earlier. You can find the Record type ID in your Salesforce account by clicking the Setup icon, then Object … WebAll plans include technical support. When you have a technical issue with your application, open a support request with Microsoft. Advisory support Only the paid support plans include advisory services. When you need to get a recommendation, general advice, best practices, or guidance on how to use the products, submit an advisory ticket. Web25 de out. de 2024 · Once the checklist is completed and you are ready to launch a production site for the first time, you must open a ticket with Commerce Cloud Support. … phoenix life share price live